Fantastic customer service! After asking my friend which bike to get, they recommended bike yard online. Speaking to their customer service team they gave very informative advice included suggesting bikes that were better value for money! I'm incredibly pleased with the service they've provided.

The customer service here is fantastic. They guided me through the process and were super responsive to all my questions. My bike arrived sooner than expected, and the quality is brilliant. I’ve already recommended them to a few friends who are looking to get into cycling.

I wasn’t sure about e-bikes at all, but James from customer service walked me through everything and really put my mind at ease. He explained the details in a way that made sense and helped me pick the right bike for my needs. The bike arrived quickly, and I’m genuinely impressed with how smooth the whole process was. Definitely recommend!

Great selection of bikes, and the team was really helpful in answering my questions. I was a bit concerned about delivery times, but they kept me informed and the bike showed up in great shape. It’s fantastic value for money and rides like a dream. I’m definitely satisfied with the purchase, even with the slight wait.